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model Built Open, Then Privatized
service type Public Services
country Spain
government type  
license open
another website

CONSUL screenshot


Created by City of Madrid employees, this citizen participation tool is in use by 35 governments and 135 institutions. It is maintained by the Consul Democracy Foundation, which has a board comprised of private organizations. The foundation allows for “certified and collaborating companies to offer installation, maintenance, and development services.” These collaborating companies must contribute to Consul code, install Consul at a public institution, and dedicate at least 5% of the resources from providing these services back to maintenance of the overall Consul project.

Examples of CONSUL features include:

  • Online threads for citizens to engage in debate
  • Platforms to create citizens’ proposals and seek support
  • Platforms to create participatory budgeting proposals
  • Mobile voting
  • Feedback channels for legislation